No usable text found in a PDF
Try copying a paragraph from the PDF into a text editor. If it is empty or unreadable, use the original DOCX or export a new text-based PDF. Selectable text is a useful check, but does not guarantee successful extraction.
The file is rejected
Check the extension and file size. Export an unlocked PDF of no more than 20 pages, or a DOCX, up to 10 MB. Renaming a .doc or image file does not convert it. If the file is corrupt, export a fresh copy from the original editor.
Dates, descriptions or sections are incomplete
Compare the review with the source, especially text in columns or tables and descriptions split across lines. Leave incorrect details unchecked and add or correct them in the Master Profile after confirming the useful details.
A review expired or processing failed
Unconfirmed extracted reviews expire after 24 hours. Upload the file again if the review expired. After a processing failure, retry or choose another supported file; you can also enter the details manually.
My existing CV did not change
Import updates the Master Profile after confirmation. Existing CVs are independent snapshots. Use the editor’s explicit profile refresh or copy new Master Profile items into a CV when needed, and review the result; importing does not automatically rewrite it.