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Withdraw from a contract

Use this form to exercise your statutory right to withdraw from a Pro subscription or an AI-credit purchase. No reason is required. This is separate from cancelling subscription renewal.

Customer name
Email for acknowledgement
Purchase or contract reference (optional) A product name and approximate purchase date can help us identify the contract. You do not need a Stripe ID.
Additional identifying information (optional) If you have no reference, describe which purchase you mean. Do not include card details or a reason.

You can also send a clear withdrawal statement by email or post using the contact details in our Terms. This online form is optional.

hello@ladderready.com Terms and contact details